PRIVACY POLICY
Last updated May 29 , 2026
This Privacy Notice for The Recruitment Project CIC (doing business as Utility Tailors) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:
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Visit our website at https://utilitytailors.co.uk or any website of ours that links to this Privacy Notice
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Use Utility Tailors. Utility Tailors is a UK-based comparison platform that helps users find and switch utility and financial products, including broadband, energy, mobile, TV, and insurance services. We provide access to third-party comparison tools and partners who supply quotes and switching services. We may collect basic contact details such as name, email address, and phone number through our website contact forms. All comparisons and transactions are completed via trusted third-party providers, and we may receive a commission if users choose to switch through our partners.
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Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@utilitytailors.co.uk.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not intentionally collect sensitive personal information through our website.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
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WHAT INFORMATION DO WE COLLECT?
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HOW DO WE PROCESS YOUR INFORMATION?
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WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
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WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
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DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
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IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
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HOW LONG DO WE KEEP YOUR INFORMATION?
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HOW DO WE KEEP YOUR INFORMATION SAFE?
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DO WE COLLECT INFORMATION FROM MINORS?
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WHAT ARE YOUR PRIVACY RIGHTS?
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CONTROLS FOR DO-NOT-TRACK FEATURES
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COMMISSION DISCLOSURE
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DO WE MAKE UPDATES TO THIS NOTICE?
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HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
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HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
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WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
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names
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phone numbers
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email addresses
Sensitive Information. We do not intentionally collect sensitive personal information through our website.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://utilitytailors.co.uk/cookies.
The information we collect includes:
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Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services.
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Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services.
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Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
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To deliver and facilitate delivery of services to the user.
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To respond to user inquiries/offer support to users.
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To send administrative information to you.
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To request feedback.
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To protect our Services.
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To identify usage trends.
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To save or protect an individual's vital interest.
Comparison and switching services. To facilitate comparisons, referrals, and switching services with trusted third-party partners.
Business operations and record keeping. To maintain internal records, improve our services, and ensure legal, regulatory, and operational compliance.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.
Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time by contacting us at info@utilitytailors.co.uk.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.
For example, we may process your personal information to:
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Analyse how our Services are used so we can improve them
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Engage and retain users
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Diagnose problems and prevent fraudulent activities
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Improve website functionality and user experience
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Maintain the security and operation of our Services
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Operate and improve our business effectively and securely
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Facilitate utility comparison, switching, and referral services through trusted partners
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Maintain internal records and operational compliance
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Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
The categories of third parties with whom we may share personal information include:
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Utility comparison and switching service providers (white-label partners)
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Energy comparison and switching providers including Utility Genius/MyUtilityGenius
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Broadband, mobile, and digital comparison service providers including UK Web Media Ltd trading as Broadband Finder
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Insurance comparison providers
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Telecommunications and broadband providers
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Energy suppliers and switching providers
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Cloud Computing Services
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Data Analytics Services
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Data Storage Service Providers
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Website Hosting Service Providers
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Technical and IT support providers
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Marketing and communications providers
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Legal, regulatory, and professional advisers where required
Our domestic online digital comparison and switching service is supported by our trusted Partner UK Web Media Ltd (company number 04388827 – part of the Comparison Technologies group of companies), trading as Broadband Finder (registered address – The Ridge, Chartway Street, East Sutton, Maidstone, Kent, ME17 3JB), who processes data securely and in line with Data Protection regulations.
The Partner is the Data Controller in relation to the digital comparison and switching service and the personal data collected via the digital comparison and switching service.
The service contains links to enable you to visit other websites of interest easily; once you use these links, you will leave our site and should note that we do not have any control over that website.
Energy comparison and switching providers including Utility Genius/MyUtilityGenius.
We also may need to share your personal information in the following situations:
Business Transfers.
Business Partners.
Legal or regulatory requirements.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies to gather information when you interact with our Services.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://utilitytailors.co.uk/cookies.
Google Analytics
We may share your information with Google Analytics to track and analyse the use of the Services.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United Kingdom, United States and European Union Countries.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws as comprehensive as those in your country.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice.
No purpose in this notice will require us keeping your personal information for longer than 2 years unless legally required for regulatory, legal, accounting, or operational purposes.
When we no longer have a legitimate business need to process your personal information, we will securely delete or anonymise it.
In some limited cases, certain information may remain stored in secure backup systems for a temporary period until routine deletion processes are completed. During this period, the information will remain securely protected and will not be used for any other purpose.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the EEA, United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information.
These rights may include:
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the right to request access to and obtain a copy of your personal information
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the right to request correction of inaccurate personal information
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the right to request deletion of your personal information
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the right to restrict or object to the processing of your personal information
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the right to data portability
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the right not to be subject to automated decision-making where applicable
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the right to withdraw consent at any time where processing is based on consent
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO) or your local data protection authority.
Withdrawing your consent:
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us at info@utilitytailors.co.uk.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature.
At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised.
12. COMMISSION DISCLOSURE
Utility Tailors may receive commission from third-party providers when users click through to comparison or switching partners and complete a purchase, quote request, or switch.
This does not affect the price paid by the user.
We only work with selected partners that we believe provide relevant products or services.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@utilitytailors.co.uk or contact us by post at:
The Recruitment Project CIC
99 New Hampton Lofts
Birmingham, West Midlands B18 6BG
United Kingdom
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you.
Certain information may be required in order for us to provide requested services, facilitate switching services, respond to enquiries, or comply with legal obligations. If you do not provide required information, we may be unable to provide some or all Services.
To request to review, update, or delete your personal information, please contact us at info@utilitytailors.co.uk.